I just got a new computer with windows 8 operating system...joined this adobe creative cloud mess. Photoshop, which i joined for, is not even downloaded... Lightroom has downloaded and works, nothing else works. I spent thelast two days reading all of the information about everything, and nothing works... all of these discussion forums, offer no answers, i want the program to work, and i would not like to pay for days of troubleshooting, and your quick fixes that you have used in the past, i want it to work on my computer without having to take another college class and reading all of the previouis problems, because i had faith enough to join without looking into reviews on google, about how bad this service is.
This has been an awful experience, it is not even simple enough to just report issues and get a response, as i am spending my money on your product and it isnt working, i call for help, and you are closed for the holidays, but your system to take my money is not closed...That is very special. Thanks for your blacker, than black friday.
I dont want a refund, i love photoshop, i need for someone to help me to make this work. Can someone help me to make this work, and can i get the beginning date of my membership to be the day that the program actually works, at the same price that i have paid initially?